Contact Us

Questions about sizing, an order, delivery, returns or exchanges? We're happy to help. Message us on WhatsApp for the fastest reply, or use the form below.

Customer support

WhatsApp & phone: +91 88243 41379
Email: support@velvoon.com

Monday to Saturday, 10:00 AM – 7:00 PM IST (closed on Sundays and public holidays).
We reply to all messages within 24 working hours.

Business & return address

Velvoon
Amber Complex, Near DCB Bank
Barmer, Rajasthan – 344001, India

Please don't send returns to this address without contacting us first. We'll arrange a free pickup for eligible returns.

Helpful links

Shipping Policy · Return & Refund Policy · Terms & Conditions · Privacy Policy